PRIVACY POLICY
1. Legal Grounds for Processing Personal Data
We process your personal data on the following legal grounds:
Performance of a contract between you and us
Your explicit consent
Compliance with legal obligations
Below you will find detailed information depending on the legal basis for processing.
A. PERFORMANCE OF A CONTRACT OR PRE-CONTRACTUAL RELATIONS
We process your personal data in order to fulfill contractual obligations and to exercise our rights under a concluded contract.
Purposes of Processing
Establishing your identity
Managing and fulfilling your orders
Preparing and sending invoices
Providing customer service and communication
Handling requests, complaints, and feedback
Notifying you about matters related to your order
Maintaining customer history
Preventing unlawful or fraudulent activity
Categories of Data Processed
We may process the following information:
Contact details (name, address, email, phone number)
Order details
Correspondence (emails, messages, complaints)
Payment information (when applicable)
IP address when visiting our website
Customer identification number (if generated by the system)
Information about website usage
Providing this data is necessary for concluding and performing a contract. Without it, we would not be able to process your order.
Data Retention
We retain personal data collected on this basis for 1 year after the termination of the contractual relationship, unless a longer retention period is required by law.
Third Parties
We may provide personal data to:
Courier and postal service providers
IT service providers (software and hosting support)
Accounting and consulting service providers
We ensure that all third parties apply appropriate technical and organizational measures to protect your data. We remain responsible for its confidentiality and security.
B. COMPLIANCE WITH LEGAL OBLIGATIONS
In certain cases, we are required by law to process and retain personal data. These include obligations under:
Consumer Protection legislation
Accounting and Tax legislation
Anti-Money Laundering regulations
Personal Data Protection regulations
Requests from courts or competent authorities
Retention Period
Data processed under statutory obligations is retained for the period required by law, for example:
Accounting data – up to 11 years
Legal claims and proceedings – up to 5 years
Once the legal retention period expires, the data is securely deleted.
C. PROCESSING BASED ON YOUR CONSENT
We process personal data based on your explicit, voluntary consent when applicable (e.g., marketing communication).
Providing consent is optional. Refusing consent will not affect your ability to use our services.
If consent is given, we may:
Send you updates about new collections or products
Prepare personalized offers
Analyze customer preferences in order to improve our services
You may withdraw your consent at any time by contacting us.
DATA SECURITY
We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and protection of your personal data.
YOUR RIGHTS
Under applicable data protection legislation, you have the right to:
Access your personal data
Request correction or deletion
Restrict processing
Object to processing
Withdraw consent
Lodge a complaint with the Commission for Personal Data Protection
CONTACT
If you have questions regarding this Privacy Policy, please contact:
📩 leteerbyvika@gmail.com
📞 +359 885 572 828
